Delivery

Keep business moving with smart delivery features, built with you in mind.

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Delivering what organizations need, when they need it.
Customer stories
FAQs

Delivering what organizations need, when they need it.
Customer stories
FAQs

Delivering what organizations need, when they need it.

Amazon Business leverages Amazon’s world-class fulfillment network, optimized for the unique shipping needs of business customers. Our intelligent tools are designed to align with the needs of organizations of all sizes and complexities. We provide a wide-range of delivery options and inventory management solutions, whether your focus is on speed, customizing delivery instructions at scale, customizing instructions for the delivery receiver or consolidating bulk shipments.

Through smart features that customize your delivery experience, we’re able to focus on what matters to procurement leaders, administrators, and buyers: getting what you need, when you need it.

Smart Deliveries | Amazon Business

Reliable fulfillment network

Get fast, free delivery (on eligible orders) including Same-Day and One-Day shipping.

Reliable fulfillment network

Leverage same-day shipping

Get fast, free delivery (on eligible orders) including Same-Day and One-Day shipping. Business Prime customers can select up to two weekdays to receive eligible shipments.
Customize your delivery

Flag preferred weekdays and times to receive shipments.

Customize your delivery

Options flex with your needs

Manage your delivery preferences to receive your orders when it’s most convenient. Set your business hours, holiday schedule, and add delivery instructions to notify drivers of specific details needed to make sure your orders get to the right place.

Order size

Whether it’s 1 or 10,000 SKUs, Amazon Business has the intelligent tools in place to deliver for you.

Address complexity

Customize precise delivery instructions such as a loading dock location or a special access code required.

Sustainability

Amazon Business is supporting Amazon’s wider efforts to decarbonize transportation with more alternative fuel vehicles.

Travel and hospitality

Vacasa

Read how a leading vacation rental company keeps properties stocked and furnished around the world.

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Enterprise

ExxonMobil

Discover how a leading energy company streamlined their daily deliveries across numerous locations.

Read story

Take control of deliveries

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FAQs

Customize your delivery preferences, including preferred times, special instructions and holiday closures.
Account administrators can designate organization-wide delivery preferences within their Business Settings, while buyers can set preferences for their individual shipments.
Within the Addresses page in Business Settings, administrators and buyers can edit specific delivery instructions including providing an access code, loading dock instructions, entrance guidance, specific drop-off points, and more.
By default, Amazon Business assumes that your locations cannot receive shipments on federal holidays. You can let us know which of your locations can receive shipments on each federal holiday, or other company holidays your locations are closed.
Upload and share multiple shipping addresses across your organization via spreadsheet. Once added to Business Settings, purchasers can select from these pre-approved addresses, reducing manual entry and preventing duplicate or incorrect addresses.