About Professional Services

People and programs to support your organization's procurement strategies.

What we do

Our team works with engaged Amazon Business customers to architect solutions, manage new account launches, expand existing Amazon Business programs, and help organizations view and analyze spend so they can best leverage Amazon Business for their procurement needs. 

  • Solution Consulting

    • Provide subject matter expertise in systems, processes and solutions to support our customers' long-term success with Amazon Business.
    • Assess customer's business and technical requirements.
    • Outline project scope and recommendations. 
    • Explore alternative options and strategies to achieve customer objectives.
    • Propose solution recommendations.
  • Implementation

    • Provide project managers, product experts, trainers, and change managers.
    • Lead new account launches and existing customer expansions for SMB & Enterprise customers.
    • Help organizations transform how they view and manage spend and best utilize Amazon Business for their purchasing needs.
    • Engage with executives, procurement leadership, and finance leadership to implement programs that embed Amazon Business as a key part of an organization’s purchasing strategies, tools, and processes.

How can I best prepare for my Amazon Business Professional Services Engagement?

    • Gather a list of users that you would like to have access to purchasing on your organization’s Amazon Business account.
    • Compile available analytics on your organization’s purchasing history.
    • Identify an Administrator for your account.
    • Outline your current procurement processes, and think about potential opportunities for improvement.
    • Talk with your stakeholders in IT, AP, and other impacted departments to let them know about the upcoming project.
    • Consider what procurement requirements your team might have that are unique to your organization.

Connect with an Amazon Business customer advisor to get started