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Join an Amazon Business account

Watch this video to learn how to register for your organization’s Amazon Business account.

Amazon business

Registration process

  • To join your organization’s official account, you should have received a welcome email from business@amazon.ca.

     

    Here are the simple steps:

     

    (1) Administrator adds you: The first step is for an administrator to add you to the Amazon Business account. Once you receive an invitation, click the provided link to start the registration process.

     

    (2) Three possible scenarios: From there, you may experience one of three scenarios:

     

    → New Account: If you don't have an existing Amazon account, you will need to create one during registration.

  • → Existing Account: If you already have an Amazon account, you can sign in using your existing username and password.

     

    → Additional Information: You may be asked to provide additional business information, such as payment methods and shipping preferences, during the registration process.

     

    If none of these scenarios apply to you, please contact your administrator or the person who invited you to the account, as listed in your welcome email. If you already have a business account with your organization email address, you will need to deregister that account before an invitation can be sent to you. We recommend downloading an order history report for the past 12 months using Business Analytics before deregistering.

Types of registration

  • If you have never used your work email on Amazon, welcome! You are considered new to Amazon and can enter your name, create a password, and click Start Shopping.

  • If you have an existing account for business purchases, we recommend migrating your account for this scenario. If you have used your organization email address on Amazon solely for business purchases, migrating this account will make your Amazon order history follow you to your Amazon Business account so you can continue to reference it.

     

    Be aware: if you have made any personal purchases on this account, we do not recommend migrating, as all your order history and possibly payment methods will be visible to administrators on the business account.

     

    You will know if you already have an Amazon account tied to your work email address because you will be prompted for your password. If you did not know you already had an account, go ahead and select “Forgot your password?” to regain access to this account. Once you provide your password, you will be asked how you want to proceed. To confirm, if you use this account solely for business purposes, we recommend that you migrate it. To migrate your account, select the Organization Business Shopping Only option and click Next. On the next page, select “Yes, add to my organization’s Shared Account” and click Next. On the final page, select Start Using Amazon Business.

     

    If you have made business purchases on a personal email address, but you want that order history to follow you to the business account, you will need to sign in to that account and change the email address on that account to the email associated with your organization. Then you can accept your invitation and follow scenario two to migrate your account.

  • If you have used your organization email address on Amazon for personal purchases, we recommend separating your accounts for this scenario. Even if you have made some business purchases, it is best practice to simply separate the account, since administrators will have visibility into your order history.

     

    To separate your account, click the link in your invitation, sign in to your account, and select “A mix of organization business and personal shopping.” Designate a brand new personal email address. The email you input at this time cannot already exist on Amazon.

     

    This action will give your work email address a clean slate. Your personal email address will be used to access your previous account moving forward, including order history, saved payments, and shipping addresses.

     

    • Once you have input your new email, you can continue to create your new account with your organization email address. Then click Next and Finish joining Amazon Business. 
    • From there, you will enter your name and a new password. Click “Create your business account” and verify your email address by entering the one-time password sent to you. 
    • Click Create your Amazon account to finish your registration. 
    • Please note that if you are prompted to add a mobile number, this is optional. If it is not a good time to add a number to your account, you can select “Not now.”

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