A commitment to the customer
Selling on Amazon Business requires a high standard of reliability and performance because members of the Business Seller program are held to more stringent requirements than those businesses selling on Amazon.com. Sellers that have a high pre-shipment cancellation rate, that ship late a lot, or have a high defect rate won’t be able to meet the needs of Amazon Business customers.
If you’re a current Professional Seller on Amazon.com, you may be eligible for the Business Seller program based on your performance history. If you’re not currently eligible for the program, you can request a special exception for access; we’ll review your request and get back to you within about three days.
Business seller requirements
As an Amazon Business Seller, you must meet customer expectations, deliver on promises, and provide high-quality goods. To ensure a consistently superior experience, we ask that you meet requirements related to packaging and performance.
Business order packaging requirements
Minimum performance requirements
Many companies that already sell to retail customers have the infrastructure and ability to meet Amazon Business performance requirements. We provide you with powerful analytics tools in Seller Central that give you real-time insights into key performance metrics, so you always know where you stand.
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